Privacy Policy

Effective Date: 30-09-2026

At Atom Logics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, use our services, or communicate with us through third-party platforms such as WhatsApp.

By accessing our website or communicating with Atom Logics, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Contact Information: Your name, email address, phone number, company name, and other information that you voluntarily provide when contacting us or requesting our services.
WhatsApp Information: If you communicate with us through WhatsApp, we may receive your WhatsApp phone number, name or profile information made available to us through WhatsApp, messages you send to us, and other information included in your communication.
Website Information: We may collect information such as IP address, browser type, device information, operating system, pages visited, and other technical information.
Cookies and Similar Technologies: We may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better user experience.

2. How We Use Your Information

We may use the information we collect to:

Provide and manage our products and services.
Respond to enquiries, requests, and customer-support messages.
Communicate with you through WhatsApp, email, telephone, or other communication channels when appropriate.
Process and respond to WhatsApp messages sent to our business number.
Maintain records of customer enquiries and communications.
Improve our website, services, customer experience, and business operations.
Send promotional or marketing communications where permitted by law and where you have provided appropriate consent.
Protect our website, systems, and services against unauthorized access, fraud, abuse, or security incidents.
Comply with applicable legal and regulatory requirements.

3. WhatsApp and Meta Platforms

Atom Logics may use WhatsApp Business Platform and services provided by Meta Platforms, Inc. and its affiliates to communicate with customers.

When you contact Atom Logics through WhatsApp, information associated with your communication may be processed through the WhatsApp Business Platform. This may include your WhatsApp phone number, message content, message timestamps, and other information necessary to process and respond to your communication.

We use this information only for legitimate business purposes, including responding to enquiries, providing customer support, managing customer communications, and delivering requested services.

Your use of WhatsApp is also subject to WhatsApp's applicable terms, privacy policies, and other policies. Meta may process information in accordance with its own privacy policies and applicable terms.

4. Information Received Through WhatsApp

When you send a message to our official WhatsApp business number, we may receive and store information necessary to process that message and maintain our customer communication records.

This information may include:

WhatsApp phone number
Name or profile information made available through WhatsApp
Message content
Message type
Message date and time
Technical information associated with the communication

We do not use WhatsApp message information for purposes unrelated to the communication without an appropriate legal basis or consent where required.

5. How We Share Your Information

We do not sell your personal information.

We may share or provide access to information when reasonably necessary for operating our business and providing our services, including with:

Service Providers: Trusted technology, hosting, communication, analytics, and other service providers that assist us in operating our business.
Meta Platforms and WhatsApp: Where necessary to provide WhatsApp Business communication and related services.
Legal and Regulatory Authorities: Where disclosure is required by applicable law, legal process, court order, or governmental request.
Business Protection: Where necessary to protect our rights, property, users, systems, or business against fraud, abuse, or security threats.

6. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Information relating to customer enquiries and communications may be stored on our systems and on systems operated by our service providers.

Although we take reasonable steps to protect your information, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and communication records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to applicable legal requirements.
Request information about how your personal information is processed.
Object to or restrict certain processing where applicable.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.

9. Requesting Deletion of Your Data

You may request deletion of personal information that Atom Logics holds about you by contacting us using the contact details provided below.

When we receive a valid deletion request, we will review and process the request in accordance with applicable law and our data-retention requirements.

Please note that certain information may need to be retained where required by law, necessary to establish or defend legal claims, or required for legitimate business purposes.

10. Third-Party Services and Links

Our website and services may use or link to third-party services, including Meta, WhatsApp, analytics providers, hosting providers, payment providers, and other service providers.

These third parties may have their own privacy policies and terms. We encourage you to review the applicable privacy policies of third-party services that you use.

11. Cookies

We may use cookies and similar technologies to maintain website functionality, understand website traffic, remember preferences, and improve our services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

12. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly collect personal information from children in violation of applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised Effective Date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Atom Logics
3rd Floor, Kalyanram Residency,
Near Kausthubham Auditorium,
Shornur Rd,
Thrissur - 680022
Kerala, India
Email: info@atomlogics.com
Phone: +91 9947 13 22 55

For requests relating specifically to access, correction, or deletion of personal information, please mention "Privacy Request" in the subject of your email.